The following is a list of solutions that can help in resolving this error. Run microsoft windows update, open internet explorer and click on tools windows update and follow the prompts. This error message is mostly related to a wrong configuration of the security ticket authorities stas. Ica port not responding or protocol driver error myxenapp.
If the status message changes from connecting to there is no citrix xenapp server configured on the specified address after a long wait, it is likely that the host. If you have more than one sta designated, make sure that one sta xml now as well is set to primary. The issue only occurs when connecting through netscaler. Contact your help desk with the following information. Its hard to describe, but where you see the mouseapplication is not where it really is. How to resolve the citrix protocol driver error all. The error citrix protocol driver error typically means there is a problem with the citrix server its self, there is a problem with the clients configuration, or there is possibly a network connection problem. Please contact citrix technical support to validate if the issue is same as ld0117 which may need them to capture and analyze the traces post which the private fix can be requested.
Cannot connect to the citrix xenapp server protocol driver error. Find answers to cannot connect to the citrix xenapp server protocol driver error. Cannot connect to the citrix xenapp server protocol. Hello there, this is a message for the webmasteradmin here at khurramullah can i use part of the information from this post right above if i provide a link back to your site. How to resolve the citrix protocol driver error all citrix editions. Cannot connect to the citrix xenapp tocol driver error vdis fail to launch with below error. When we try to connect to our citrix environment via the web interface, authentication works but when any application is launched, we get the following error. Older receiver versions work fine, also upgrading 4. Im experiencing a weird problem on our citrix xenapp platform atm. Policy settings are stored in the registry on each xenapp server. Users were unable to launch published applications if the session reliability feature was enabled and an option other than all network adapters with this protocol was configured for the ica protocol in the citrix connection configuration utility. Configure the enlightened data transport udp protocol edt. First you will need to open citrix web interface management. Unable to launch published applications from xenapp 6.
Weird errors and the mysterious root cause carl webster. The citrix universal printer object is created with the emf universal print driver inside a session even when you set the universal print driver preferences to xps or native drivers. Protocol driver error, only when connected via sras. In my experience if you install citrix and dont install any hotfixes you are going to run in to lots of problems with just about everything including this problem citrix protocol driver error. The error message varies with the citrix client version. If citrix receiver is installed, it would say protocol driver error, older versions of citrix clients report the other confusing message there is no xenapp server configured at. We have a client that used to connect to our xenapp 6. Error 3 please verify your user name and password and try logging on again. The connection to voa win 7 ltsr failed with status unknown client error 1110. When changing the static ip address of a server the applications fail to launch. Application launch fails with protocol driver error after. Troubleshooting the protocol driver error message citrix xenapp.
Welcome to the lexmark universal driver version 2 pdf note. Policies created with the delivery services console are stored in the xenapp data store and are propagated to xenapp servers by the citrix ima service. Users were able to logon to the citrix web interface but whe. However in our case, turns out someone powered off a set of citrix test servers that the ica files were pointing to. It could also mean the xenapp server is not available. Contact your helpdesk with the following information. Protocol driver error while launching applications. The ability to ping the citrix license server from one xenapp server but. After you install this security update on a windows server 2003 sp2based terminal server, remote desktop protocol rdp clients or independent computing architecture ica clients may be unable to connect to the terminal server.
External connections through the netscaler fail with a protocol driver error while internal connections to the same xenapp server are still successful. After that you will need to click server farms, and then click edit. Ensure the latest ica client is installed on the client device, including the online plugin. Contact your heldesk with the following information. Run microsoft windows update, open internet explorer and click on tools. To enable the fix, install the citrix receiver for windows 4. Finally i found what really was causing me problems, i did not configure additional static route for the network used by citrix servers in the test environment. After upgrading one of the servers to xenapp vda 7. This bothers me a lot, because it seems like an obvious reason for the protocol driver error, to a netscaler veteran.
Citrix protocol driver error system administrators blog. Cannot connect to the citrix xenapp server deinfotech. Check your sta configuration, both on the netscaler and web interface. Citrix ica not listening on port 1494 the same may happens to rdp listener known issues with this security update. I dowloaded citrix receiver but when i need to access the data citix is starting but after a while i receive the message from citrix receiver. Unable to launch your application, contact your help desk with thefollowing information. Unable to launch citrix xenapp via citrix web interface. If you experience slow connections to the xenapp services site, or issues such as missing application icons or protocol driver error messages, as a workaround, on the citrix virtual apps server and citrix secure web gateway or web interface server, disable the following citrix pv ethernet adapter properties for the network interface all enabled by default. Solved citrix client protocol driver error spiceworks. Connecting to xenapp server through commandline april 20, 2012 may 15, 2012 floris tools citrix admins out there probably know the issue.
New to it and citrix, help please i am new into our it department, and the sys admin who was our citrix expert has left the company. If citrix receiver is installed, it would say protocol driver error, older versions of citrix clients report the other confusing message there is no xenapp server configured at the mentioned address. Some users have problems where the applications and their buttons is shown, but they dont respond. Troubleshooting the protocol driver error message citrix. Configure the enlightened data transport udp protocol edt when using the citrix cloud virtual apps and desktops xenapp and xendesktop service with the vda and netscaler placed in the microsoft azure cloud. Citrix troubleshooting and known issues adm help centers. Is there a way to deny a xendesktop connection if the user is on an out of date version of citrix receiver or workspace. Since that time, weve had a ton of users having issues connecting to the other facilitys citrix farm. You will typically get the error citrix protocol driver error when a client is trying to connect to a citrix published application. Having some issues setting this up correctly manage secure client access in citrix access management console. Citrix error 70, client error 1030 protocol driver error. The staff over the servers told me to delete the users profile from their computer and that should fix it. Knowledge base myxenapp a blog dedicated to citrix. Access to drake hosted through a browser is no longer supported in general due to compatibility issues.
The citrix group policy modeling wizard can be used to verify policy settings through a resultant set of policies. A private fix ld0117 is available for citrix vda version 7. Symptoms or error after upgrading one of the servers to xenapp vda 7. Application launch fails with protocol driver error after changing. Xenapp diary of an it admin citrix, windows, vmware. This recipe will show you how to troubleshoot the protocol driver error messages that users may receive when they are unable to launch a published.